SmartFAQ is developed by The SmartFactory (http://www.smartfactory.ca), a division of InBox Solutions (http://www.inboxsolutions.net)
Question
My site is 'turned off', however I still want users to be able to get a password reset.
Answer
If your site is closed to members, there is nothing they can do or access. This is a diliberate security feature, so that malicious users can't spoof URLs to call illeagal actions when the site is closed.
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