How Open Source Projects Survive Poisonous People (And You Can Too).
Google Tech Talks January 25, 2007
Every open source project runs into people who are selfish, uncooperative, and disrespectful. These people can silently poison the atmosphere of a happy developer community. Come learn how to identify these people and peacefully de-fuse them before they derail your project. Told through a series of (often amusing) real-life anecdotes and experiences.